Career Opportunities at Upstate Orthopedics
Here at Upstate Orthopedics, we have an undivided commitment to quality. We promote and foster open and honest communication, respect, dignity for all, and teamwork. We encourage building trust within the institution and keeping a helpful, caring attitude all the while promoting professional improvement.
Looking for the right opportunity for you? Search our job openings to find an opportunity that fits your skills, interests, and experiences.
Job Opportunity Descriptions*:
*If a position is not currently available, your resume will be reviewed and may be kept on file for future opportunities.
Diversity and Inclusion:
Upstate Orthopedics is an equal opportunity employer and committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, national origin, or disability.
For more information, see our values in Upstate Hospital's Office of Diversity and Inclusion.
Check out our current openings here:
Job Description
Performs secretarial duties within the Sports Medicine division, including, but not limited to:
- Scheduling appointments and relaying messages via Epic EMR
- Preparing charts, scanning and faxing in a fast paced environment
- Works closely with Physician, patients, Residents, secretarial team and management to facilitate effective communication among all parties
- Utilizes knowledge of medical processes and office procedures at all times
- Works closely with Supervisor and Secretarial Team to ensure divisional coverage
- Provides direct support to the Sports Orthopedic Surgeon
- Other duties as needed and assigned by Supervisor
Minimum Qualifications:
Associates Degree or pertinent college level courses and two years of administrative/office management experience. EMR Experience preferred. Orthopedic practice knowledge preferred. Will consider equivalent combination of education and experience.
Work Day hours:
Generally M-F 8:00 am-4:30 pm
Job Type: Full-time
Pay: $18.00-$25.00 per hour
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition reimbursement
Schedule: 8 hour shift, M-F
Education: Associate (Preferred)
Experience:
Administrative experience: 2 years (Preferred)
Medical Office experience: 2 years (Preferred)
Work Location: In person
To Apply: Submit resume to willmarl@upstate.edu
Job Description
50/50 position that supports one hand/wrist NP and also helps support a high volume hand/wrist/shoulder surgeon.
Performs secretarial duties under general supervision including but not limited to:
- Scheduling appointments, relaying messages, requesting refills on patient's behalf, scanning and filing in a fast paced environment.
- Works closely with patients, Physicians, Residents, clinic, management and secretarial staff to facilitate efficient communication among all parties.
- Utilizes knowledge of medical processes and office procedures at all times.
- Effectively communicates and accurately documents via Epic EHR system relaying messages to Physicians and Patient Care team.
- Works closely with supervisor and other secretaries in the Shoulder, Upper Extremity, Hand and Trauma divisions to ensure phone and message coverage.
Minimum Qualifications
Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience. EMR experience preferred. Orthopedic secretarial experience preferred but not required.
Benefits Include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition Reimbursement
Job Type: Full-time, 8 hour shift
Pay: $18.00-$25.00 per hour
Work location: In person
To Apply: Submit resume to willmarl@upstate.edu
Job Description
Performs secretarial duties including but not limited to:
- Scheduling appointments and relaying messages via Epic EMR
- Preparing charts, scanning and faxing in a fast paced environment
- Works closely with Physician, patients, Residents, secretarial team and management to facilitate effective communication among all parties
- Utilizes knowledge of medical processes and office procedures at all times
- Works closely with Supervisor and Secretarial Team to ensure divisional coverage
- Provides direct support to the Sports Orthopedic Surgeon
- Other duties as needed and assigned by Supervisor
Minimum Qualifications:
Associates Degree or pertinent college level courses and two years of administrative/office management experience. EMR Experience preferred. Orthopedic practice knowledge preferred. Will consider equivalent combination of education and experience.
Work Day hours:
Generally M-F 8:00 am-4:30 pm
Job Type: Full-time
Pay: $18.00-$25.00 per hour
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition reimbursement
Schedule: 8 hour shift, M-F
Education: Associate (Preferred)
Experience:
Administrative experience: 2 years (Preferred)
Medical Office experience: 2 years (Preferred)
Work Location: In person
To Apply: Submit resume to willmarl@upstate.edu
Job Responsibilities:
Knowledge of EPIC appointment scheduling and ability to schedule, cancel, and work in patient appointments. Obtains required demographics and insurance data and enters information into EPIC. Capable of setting up accounts, adding and/or changing demographics and insurance information, understands procedures needed to ensure accuracy. Follows protocol to merge duplicates. Proficient in following provider preference scheduling protocols and office wide scheduling protocols to ensure patients are scheduled appropriately and with the proper sub-specialty. Accurately prepares add on charts. Obtains necessary notes, reports and results from referring providers.
Communicates the necessity of diagnostic testing films and reports needed for the appointment as appropriate. Possesses strong customer service skills. Ability to listen effectively to maintain patient confidence and trust. Ability to effectively communicate in both a verbal and/or written manner with patients, providers, co-workers and management.
Knowledgeable in all aspects of insurance referrals. Obtains necessary insurance authorizations from primary care offices as needed. Informs patient of authorization responsibilities as appropriate. Documents authorization information in EPIC. Accurately registers all patients; proficiently obtains and enters all demographic and billing information; properly documents notes in account. Consistently identifies when referrals are required, submits appropriate requests to the authorization team and/or notifies patients to obtain.
Knowledgeable in current billing information/plans and office billing protocols/policies. Keeps up to date information regarding participation and referral information. Routinely documents the reason for the appointment, referring MD and all necessary information requested by secretarial and patient care staff. Uses appropriate triage questions to determine appointment urgency. Consistently reminds patients to bring insurance cards, co-pays and any reports, notes or imaging scans (as required).
Effectively and consistently communicates office policies with patients: Par vs. non-par insurance and thoroughly explains options self-pay, payment due and thoroughly explains options, liability and/or school insurance and thoroughly explains options on Health Exchange, par vs. non-par and thoroughly explains options willingly. Performs other assignments and duties as requested by supervisor and does so in a complete manner. Other duties and tasks as needed and directed by Supervisor or Team Leader.
Preferred Qualifications:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
- EMR systems: 1 year (preferred)
Office Hours:
Generally Monday - Friday, 8:30am-5:00pm
Job Type: Full-time
Pay: $17.25-$24.00 per hour
Benefits Include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition Reimbursement
Submit resume to willmarl@upstate.edu.
Job Standard/Operational Needs:
Responsibilities include greeting and rooming patients, reviewing Meaningful Use metrics in EPIC, taking vital signs, setting up injections, removing sutures/staples, and applying and changing dressings. The nurse will also assist with appointment scheduling, chart preparation, image order completion, stocking rooms, and sterilizing instruments. EMR proficiency, ability to multitask, critical thinking skills, and flexibility are imperative.
Minimum Qualifications:
NYS licensed/registered LPN. Current CPR certification through the American Heart Association or the American Red Cross is required. Prior office and orthopedic experience preferred but not required.
Workday hours:
Generally, Monday-Friday 8:30 am - 5:00 pm and evening hours, as needed.
Pay: $21.00-$29.00 per hour
Benefits Include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition Reimbursement
Submit resumes to: willmarl@upstate.edu
Upstate Orthopedics Outreach Certified Athletic Trainer
Upstate Orthopedics is Central New York’s most comprehensive orthopedic practice located at the Upstate Bone and Joint Center in East Syracuse, NY. We see patients of all ages with musculoskeletal conditions and injuries. We offer sub-specialized orthopedic services unavailable elsewhere in Central New York. Patients come to our practice from 15 surrounding counties because of our top-rated orthopedic physicians. All of our surgeons have faculty appointments at SUNY Upstate Medical University, where they train orthopedic surgery residents and fellows. The expertise of our team is unmatched in Central New York.
Position Summary: Provide Athletic Training Services to a local high school/college in coordination with physicians at Upstate Orthopedics. Infrequently provide patient care support in a clinic setting.
Current High School Openings: Bishop Grimes and Chittenango High School.
Responsibilities:
-Availability after school hours to provide care to student athletes as schedule allows
- Provide home game coverage to assigned school.
-Travel with Varsity Football to away games as schedule allows.
-Provide care in injury prevention, evaluation and rehabilitation of injuries, first aid, and emergency care.
-Documentation of Injuries/Illness
-Assist Athletic Director as needed
-Proper Referral to overseeing Physician
-Abide by standing orders with Physician and scope of practice in NYS
Typical Work Schedule:
Full Time 40 hours/week. M-F, Saturdays as needed; 10-month or 12-month employment contracts available. Salaried positions with flexed hours to accommodate schedule.
Bishop Grimes: 25 hours/week with 15 hours/week clinic or assistance at other schools
Chittenango: 36 hours/week (optional 4 hours in the clinic or assistance at other schools to get to 40 hours)
*Until contract begins with assigned school, candidate may begin in clinic to help with various tasks including: room prep, patient intake, measuring/recording vitals, medical documentation during office visits with physician, casting/splinting, or other duties as assigned.
Requirements:
-Bachelor’s Degree in Athletic Training
-Must have BOC Athletic Trainer’s Certification by start date (new grads encouraged to apply)
-Must hold current CPR for Healthcare Professionals Certification
-Must have NYS Athletic Trainer’s License through the NYS Board of Education by start date
Benefits: Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), and generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.
Compensation: $50000-$65000 for 10-month contract, depending on years of experience
Interested candidates can email a resume/CV to shermali@upstate.edu.
Job Type: Full-time
Job Description:
- Determine individual technique for prescribed examination and position patient properly.
- Read and interpret physicians orders.
- Properly shield patients for all examinations.
- Produce quality radiographs with correct Patient ID and markings.
- Review and evaluate images to ensure satisfactory quality.
- Maintain clean examination room and equipment.
- Communicate with patients requiring examination and procedures, and provide reassurance as necessary.
- Perform identification procedure by verbally confirming with the patient before beginning a procedure.
- Register patients, enter orders, and track patients using the RIS.
- Maintain patient confidentiality at all times.
- Must be customer service oriented and maintain a professional appearance at all times.
Preferred Qualifications:Associates Degree in Medical Radiography and License and Registration (ARRT) required. May need additional certification, depending on specialty. Two years experience as a Medical Radiology Technologist. Current CPR certification through the American Heart Association or the American Red Cross is required. May need additional certification, depending on education.
Job Type: Full-time
Job Location: In-person
Schedule: 8-hour shift
Benefits Include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition Reimbursement
To Apply: Send resume to bellma@upstate.edu
Job Summary:
- Determine individual technique for prescribed examination and position patient properly,
- Read and interpret physicians orders,
- Properly shield patients for all examinations,
- Produce quality radiographs with correct Patient ID and marking
Minimum Qualifications:
Associates Degree in Medical Radiography and License and Registration (ARRT) required. May need additional certification, depending on specialty. Two years experience as a Medical Radiology Technologist. Current CPR certification through the American Heart Association or the American Red Cross is required. May need additional certification, depending on education.
Schedule: Monday-Friday, temporary from September to January/February
To Apply: Send resume to ballma@upstate.edu
Job Description:
Perform duties of an MRI and X-ray Technologist.
- Reads and interprets physicians orders.
- Review and evaluate images to ensure satisfactory quality.
- Maintain clean examination room and equipment.
- Communicate with patients requiring examination and procedures, and provide reassurance, as necessary.
- Perform identification procedure by verbally confirming with the patient before beginning a procedure.
- Register patients, enter orders, and track patients using the RIS.
- Maintains patient confidentiality at all times.
- Must be customer service oriented and maintain a professional appearance at all times.
- Determine individual technique and protocol for prescribed examination and position patient properly.
- Maintain the integrity of the MRI Zones.
- Screen all patients before they enter the Magnet room.
- Maintain current knowledge of all special and routine procedures in MRI
Minimum Qualifications:
- Associates Degree in Medical Radiography and License and Registration (ARRT) required.
- May need additional certification, depending on specialty.
- Two years experience as a Medical Radiology Technologist.
- Current CPR certification through the American Heart Association or the American Red Cross is required.
Preferred Qualifications:
Must have experience in MRI.
Job Type: Full-time
Job Location: In-person
Schedule: Work Days Tuesday, Thursday & Friday
Benefits Include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition reimbursement
To Apply: Send resume to bellma@upstate.edu.
Job Summary:
Register patients into Epic system, complete check-in process, verify insurance coverage, obtain required signatures, and collect co-payments. Balance daily payment entries against daily computer totals for all activities on patient account. Discuss balances with patients at check-in and/or check-out time. Review and maintain EPIC workqueues. Administrative tasks as assigned by supervisor including but not limited to scanning, pre-scrubbing of accounts to identify missing information, importing consent forms into EHR, collecting disability forms and fees.
Minimum Qualifications:
1-2 years check-in, registration, insurance verification experience in medical office setting. 1-2 years clerical support in a medical office setting. Broad knowledge of insurance carriers, computer literate, self starter, highly motivated candidates with excellent and outgoing customer service skills required. Will consider equivalent combination of education and experience.
Preferred Qualifications:
- Epic EMR experience
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Job Type: Full-time
Pay: $17.25 plus per hour
Benefits Include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Health Savings Account
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition Reimbursement
Work Location: In person
Schedule: Monday-Friday, 8-hour shifts between 7am-5:30pm.
To Apply: Submit resume to willmarl@upstate.edu.
Job Description
Upstate Orthopedics is looking for a skilled and experienced medical AR specialist who can effectively and aggressively pursue outstanding A/R and consistently generate revenue through professional billing practices and proper and ethical collection efforts.
Job Duties:
The AR specialist will generally act as an intermediary between our patients and their health insurance carrier. You must maintain a high level of professionalism and adhere to all debt collection rules and regulations. You will handle billing and collections, claim denials, claim appeals, patient accounts, and various administrative duties. All debt-related matters will be under your purview, and you will communicate regularly with insurance carriers and patients to pursue payments.
Proficiency in the following areas is preferred:
• Knowledge of insurance guidelines, payer requirements, and carrier systems.
• Knowledge of Orthopedic CPT and ICD-10 Coding, as well as modifiers and CCI edits.
• Understanding various fee schedules.
• Knowledge and understanding of the explanation of benefits (EOB).
• Effective verbal communication with insurance payers to resolve issues.
• Ability to write solid appeal letters.
• Excellent customer service skills for interacting with patients regarding medical claims and payments.
• Ability to work well in a team environment, ability to prioritize and time manage.
• Problem-solving skills to research and resolve discrepancies, denials, appeals, collections.
• Knowledge of medical terminology.
• Competent use of Microsoft Office.
• Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Ability to multitask.
Skills: Oral Communication Written Communication
Schedule: Monday-Friday, 8am-4:30pm.
Experience/Education:
Associates Degree
Minimum of two years Medical Billing/Accounts Receivable experience
Pay: $18.00 plus per hour
Benefits Include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition Reimbursement
Submit resumes to: willmarl@upstate.edu
Job Description
Payment Posting Billing Specialist
Job Summary:
Responsible for posting insurance and patient payments as well as processing electronic remits and credit card payments. Responsible for follow-up on outstanding claims and other duties as assigned. High level of professionalism, works as part of a larger payment posting team. Assists with credits and refunds on assigned accounts.
Minimum Qualifications
- Minimum two years experience posting insurance payments in medical physicians setting.
- Experience posting insurance and patient checks and processing e-Remits required.
- Will consider equivalent combination of education and experience.
Preferred Qualifications
- Excellent communication skills and high attention to detail.
- Epic EMR experience preferred.
Job Type: Full-time
Schedule: General hours M-F, 8:00 am-4:30 pm
Pay: $19.00 plus per hour
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule)
- Generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays
- Tuition reimbursement
To Apply: Send resume to willmarl@upstate.edu.
Job Description
Upstate Orthopedics is looking for a medical billing assistant to provide support in various assigned tasks to the back-billing team. The ideal candidate will have strong communication skills, high attention to detail, strong organization skills, ability to work independently and as part of a team.
Job Duties:
•Attach notes/invoices to workers compensation and No-Fault claims in Carisk (previously known as iHCFA)
•Processes and distributes daily billing mail.
•Works returned mail notifications.
•Assists in answering phones and collecting patient payments.
•Various other duties as assigned.
Qualifications
•Administrative / Office Management: 1 year (Preferred)
•Medical Office: 1 year (Preferred)
•Experience with Workers Compensation and/or No-Fault: 1 year (Preferred)
Hours are 8am-4:30pm, M-F.
Pay: $18.00 plus per hour
Submit resume to willmarl@upstate.edu.
Want to join the Upstate Orthopedics team? To learn more about new open career positions at our branches in Syracuse, New York, please feel free to call us at (315) 464-4472. We hope to hear from you and welcome you to our wonderful community.
