Contact Us
Orthopedic Clinics in Syracuse, NY
The hospitable staff at Upstate Orthopedics welcomes you and looks forward to assisting you. To schedule, change, or cancel an appointment, you can conveniently use our secure online appointment request form.
If you have any questions about our essential services, you may call our orthopedic clinic at (315) 464-4472.
Locations & Phone
Phone: (315) 464-4472
Fax: (315) 464-5222
Bone & Joint Center
Address:
6620 Fly Road, Suite 100
East Syracuse, NY 13057
Township 5 Location
Address:
208 Township Blvd.
Camillus, NY 13031
Our regular office hours are:
Monday: 7:30 am - 5 pm
Tuesday: 7:30 am - 5 pm
Wednesday: 7:30 am - 5 pm
Thursday: 7:30 am - 5 pm
Friday: 7:30 am - 5 pm
Some providers see patients later than 5 pm.
2023
Thanksgiving - Thursday and Friday, November 23 and 24
Christmas - Monday, December 25
2024
New Year's Day - Monday, January 1
Dr. Martin Luther King, Jr. Day - Monday, January 15
Memorial Day - Monday, May 27
Juneteenth - Wednesday, June 19
Independence Day - Thursday, July 4
Labor Day - Monday, September 2
Columbus Day/Indigenous Peoples' Day - Monday, October 14
Thanksgiving - Thursday and Friday, November 28 and 29
Christmas - Wednesday, December 25
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Upstate Orthopedics, and they will contact us.
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (315) 464-4472. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At Upstate Orthopedics, we accept workers’ compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office at (315) 464-5551 to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (315) 464-5551.
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
Surgeons at Upstate Orthopedics have a hospital and surgery center at the Bone and Joint Center.
Prescriptions and refills for established patients of Upstate Orthopedics are routinely issued during our regular office hours (see above). You can send your request via MyChart messaging here or by calling our office.
Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
