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COVID-19 UPDATES: Commitment to Safety

Upstate Orthopedics and OrthoNOW! of Syracuse will be closed Monday, October 9. We will re-open with our regular hours on Tuesday, October 10.

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OrthoNOW! of Syracuse

Orthopedic Walk-In After Hours Clinic at the Upstate Bone and Joint Center in East Syracuse, NY

Avoid ER delays and copays! Get specialty care right away!

Walk-In After Hours: Monday-Friday 5:00 PM - 8:30 PM, Saturday 9:00 AM - 2:30 PM

Location: Upstate Bone and Joint Center, 6620 Fly Road Suite 100, East Syracuse, NY 13057

At Upstate Orthopedics, we understand how debilitating the orthopedic pain you or your loved one is going through can be. Our team strives to provide the best orthopedic healthcare to every patient that walks in.

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You can walk right into ‘OrthoNOW! of Syracuse’ for treatment of:

  • Sprains and strains
  • Minor fractures and dislocations
  • Sports-related injuries
  • Injuries that do not require stitches

OrthoNOW! of Syracuse DOES NOT manage:

  • Traumatic injuries, such as open fractures, severe spine injuries, and head trauma
  • Chronic orthopedic problems
  • Chronic spine pain
  • Second opinions
  • Pain medication refills
  • Cast or wound dressing problems

Frequently Asked Questions

What is OrthoNOW! of Syracuse?

"OrthoNOW! of Syracuse" was the first after-hours walk-in clinic in Syracuse. The clinic is located in East Syracuse at the Upstate Bone & Joint Center. OrthoNOW! of Syracuse provides immediate care for sprains, minor fractures, dislocations, and sports injuries. You don’t need an appointment – you can simply walk right in and be seen during our hours of operation. OrthoNOW! of Syracuse is equipped with in-house digital X-ray imaging to help diagnose and treat injuries quickly.

MRI and CT services are conveniently located at the Upstate Bone & Joint Center but are not available during regular OrthoNOW! of Syracuse hours. These services typically require insurance authorization and can be coordinated as part of the follow-up care.

What are the hours of operation for OrthoNOW! of Syracuse?
  • Monday – Friday: 5 pm – 8:30 pm
  • Saturday: 9 am – 2:30 pm
How do I determine if I need OrthoNOW! of Syracuse versus an emergency room?

The OrthoNOW! of Syracuse program treats non-emergency injuries like minor fractures, sprains, minor dislocations, and sports-related injuries. While these injuries may be serious, they do not require a trip to the emergency room. However, if you have a life-threatening injury, an open fracture, excessive bleeding, head trauma, or spine injuries, you should immediately proceed to your nearest emergency room.

Is OrthoNOW! of Syracuse like an urgent care center?

OrthoNOW! of Syracuse is just like an urgent care center. While urgent care clinics treat many different illnesses and injuries, OrthoNOW! of Syracuse is specifically dedicated to providing healthcare for urgent orthopedic injuries. The program helps reduce the long wait times, high copays associated with emergency room visits, and time-consuming referrals to orthopedic specialists.

What insurances are accepted at OrthoNOW!?

OrthoNOW! of Syracuse accepts MOST of the major insurances. If you have a question regarding your plan, please call us at 1-855-ORTHONOW (1-855-678-4666).

What is Copay? Is it due at our visit?

A copayment or copay is a fixed amount for a covered service, paid by a patient to the provider of service before receiving the service. OrthoNOW! of Syracuse charges the same copay as a doctor’s office, which is generally less expensive than an emergency room copay. If your plan requires a copay, it will be collected at the time of your visit.

Does OrthoNOW! of Syracuse treat children and adults?

OrthoNOW! of Syracuse treats patients of all ages, whether your child was hurt at a sports practice, or if you slipped and fell on ice. OrthoNOW! of Syracuse specializes in the treatment of orthopedic injuries for all age groups.

Who are the healthcare professionals staffing OrthoNOW! of Syracuse?

OrthoNOW! of Syracuse is staffed by board-certified orthopedic healthcare providers. All members of the ‘OrthoNOW! of Syracuse’ team are specialized in orthopedic injuries and offer expert care for every orthopedic related issue. More specifically, we have physician assistants or nurse practitioners, an orthopedic surgeon, and X-ray personnel on board during the ‘OrthoNOW!’ working hours.

Who do I follow up with after my OrthoNOW! of Syracuse visit?

By coming directly to OrthoNOW! of Syracuse, you have immediate access to orthopedic specialists, especially if you need follow-up care. Our staff will assist in coordinating an appointment later with the appropriate healthcare provider at the time of discharge.

This program offers a continuum of care starting with your ‘OrthoNOW! of Syracuse’ visit in the after-hours with follow-up care provided in our office. Of course, you always have the option of being seen by an alternate provider of your choice.

Will OrthoNOW! of Syracuse notify my family doctor of my visit?

The providers at OrthoNOW! of Syracuse will complete clinic notes documenting the care and treatment you received at your visit to OrthoNOW! of Syracuse. This information will be forwarded to your family doctor or primary care physician after it is finalized at your request.

What if I need emergent care during normal business hours?

The specialists at Upstate Orthopedics offer same-day and next-day appointments during our daytime hours for urgent orthopedic care. If you require immediate care for sprains, breaks, dislocations, or sports injuries before OrthoNOW! of Syracuse hours, we would be happy to see you in our office. Please call (315) 464-4472 to schedule an appointment.

Still have unanswered questions? Feel free to contact us at (315) 464-4472 or schedule an appointment online.

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Upstate Orthopedics in Syracuse, NY, offers sports medicine and comprehensive orthopedic care with advanced services including Ambulatory Surgery, Arthroscopy, Cartilage Restoration, Diagnostic Imaging, Injection Therapy, MAKOplasty, Microsurgery, On-site Durable Medical Equipment, and PRP Therapy.

CrowdStrike Outage

Due to the CrowdStrike outage affecting Microsoft systems worldwide, we are rescheduling patient appointments. If you have an appointment today, please call our office to reschedule. ONOW will be open regular hours tonight, July 19th from 5-8:30pm.

Thank you.