Upstate Orthopedics

OrthoNOW! of Syracuse

Avoid ER delays and copays! Get specialty care right away!

Walk right in to OrthoNOW! of Syracuse for:

  • Sprains and strains
  • Minor fractures and dislocations
  • Sports-related injuries
  • Injuries that do not require stitches
  • Cast or wound dressing problems

OrthoNOW! of Syracuse DOES NOT manage:

  • Serious injuries, such as open fractures, spine injuries, and head trauma
  • Chronic orthopedic problems 
  • No acute or chronic spine pain
  • Second opinions
  • Pain medication refills

Frequently Asked Questions

What is OrthoNOW! of Syracuse?

OrthoNOW! of Syracuse was the first after hours walk-in clinic located in Syracuse. The clinic is located in East Syracuse at the Upstate Bone & Joint Center. OrthoNOW! of Syracuse provides immediate care for sprains, breaks, dislocations, and sports injuries. No appointment is necessary. You can simply walk in and be seen during our hours of operation. OrthoNOW! of Syracuse is equipped with in-house digital X-ray to help diagnose and treat your injury.

MRI and CT services are conveniently located at the Upstate Bone & Joint Center but are not available during regular OrthoNOW! of Syracuse hours. These services typically require insurance authorization and can be coordinated as part of the follow-up care.

What are the hours of operation for OrthoNOW! of Syracuse?

  • Monday – Friday: 5 pm – 8:30 pm
  • Saturday: 9 am – 2:30 pm

How do I determine if I need OrthoNOW! of Syracuse versus an emergency room?

The OrthoNOW! of Syracuse program treats non-emergent injuries like simple broken bones, sprains, minor dislocations, and sports-related injuries. While these injuries may seem emergent, they do not require a trip to the emergency room. However, if you have a life-threatening injury, an open fracture, excessive bleeding, head trauma, or spine injuries, you should immediately proceed to your nearest emergency room.

Is OrthoNOW! of Syracuse like an urgent care center?

OrthoNOW! of Syracuse is just like an urgent care center. While urgent care clinics treat many different illnesses and injuries, OrthoNOW! of Syracuse is specifically dedicated to caring for urgent orthopedic injuries. OrthoNOW! of Syracuse was established to provide immediate care to patients needing orthopedic care. The program helps reduce the long wait times and high copays associated with an emergency room visit, and avoids an unneeded referral to our orthopedic specialists.

What insurance is accepted at OrthoNOW! of Syracuse?

OrthoNOW! of Syracuse accepts MOST major insurances. If you have a question regarding your plan, please feel free to call us at 1-855-ORTHONOW (1-855-678-4666).

What is the copay? Is it due at our visit?

OrthoNOW! of Syracuse charges the same copay as a doctor’s office, which is generally less expensive than an emergency room copay. If your plan requires a copay, it will be collected at the time of your visit.

Does OrthoNOW! of Syracuse treat children and adults?

OrthoNOW! of Syracuse treats patients of all ages, whether your child was hurt at sports practice, or if you slipped and fell on the ice. OrthoNOW! of Syracuse specializes in the treatment of orthopedic injuries for all age groups.

Who are the healthcare professionals staffing OrthoNOW! of Syracuse?

OrthoNOW! of Syracuse is staffed by board-certified orthopedic providers. All members of the OrthoNOW! of Syracuse team are specialty trained in orthopedic injuries and offer expert care for everything orthopedic. The program is specifically staffed by a physician assistant or nurse practitioner, an orthopedic surgeon, and nursing and X-ray personnel.

Who do I follow up with after my OrthoNOW! of Syracuse visit?

By coming directly to OrthoNOW! of Syracuse, you have immediate access to orthopedic specialists if follow-up care is required. Our staff will assist in coordinating an appointment with the appropriate provider at the time of discharge.

This program offers a continuum of care starting with your OrthoNOW! of Syracuse visit after hours through follow-up care provided in our office. Of course, you always have the option of being seen by an alternate provider of your choice.

Will OrthoNOW! of Syracuse notify my family doctor of my visit?

The providers at OrthoNOW! of Syracuse will complete a clinic note documenting the care and treatment you received at your OrthoNOW! of Syracuse visit. This information will be forwarded to your family doctor or primary care physician after it is finalized.

What if I need emergent care during normal business hours?

The specialists at Upstate Orthopedics offer same-day and next-day appointments during our daytime hours for urgent orthopedic care. If you require immediate care for sprains, breaks, dislocations, or sports injuries before OrthoNOW! of Syracuse hours, we would be happy to see you in our office. Please call (315) 464-8600 to schedule an appointment.

Questions not listed? Feel free to contact us at 1-855-ORTHONOW (1-855-678-4666).

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