Upstate Orthopedics

Specializing In Everything Orthopedic

"We weren't understood until we were at Upstate Orthopedics."

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Ewa's Testimonial

"There's this connection here. They don't just focus on what's wrong  they want to know more about who you ARE."

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Mike's Testimonial

"There was never a moment where we were talked to like there wasn't time for us."

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Scotty's Testimonial

"Years into recovery, Sara holds her newborn son in the very arm that others said couldn't be saved."

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Sara's Testimonial

Just For Patients

Welcome to Upstate Orthopedics! This section will give you a great deal of patient information to get you ready to see your doctor. If any of your questions are not answered here, please call our office anytime at (315) 464-4472.

Getting ready for your appointment

General Information

Apppointments are scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. To schedule an appointment with one of our physicians, please call our main line 315-464-4472. If you do not have a specific physician referral, we will do our best to obtain the earliest available appointment with the physician most familiar with your type of problem/injury. For your convenience, we have provided the direct phone numbers to each of the physicians within our group on the medical staff page.

If you are unable to keep your appointment, please give us at least a 24 hour notice.

We make every effort to honor all time commitments. Unfortunately, because of unanticipated problems and emergencies, your appointment may sometimes be delayed. We will make every effort to keep such delays to a minimum and will keep you informed of them as they occur.

Our goal is to provide you with the best possible medical care. Because this is a teaching facility, residents and medical students may be involved in your care under the direct supervision of your doctor. You may also be seen by a Nurse Practitioner when the physician is unavailable.

New Patients

Prior to your scheduled appointment, please be sure to complete our pink registration form mailed to you. If time permits, please mail this form back to our office. If you have any pertinent records, such as x-rays, procedures, surgeries, etc., call your corresponding physician’s office to request that a copy of these records be sent to our office. This additional information is very important to you and our physicians and will assist them in determining the treatment plan most appropriate for you.

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Appointment Checklist

Prior to your appointment you may want to make sure of the following:

  • Referrals or authorizations have been obtained.
  • Your pink registration form is completed and returned to our office.
  • Necessary insurance forms and insurance identification cards are brought with you.
  • Medical records and/or Radiology films from other physician offices have been requested and sent to our office.
  • You have a pre-written list of questions you may want to ask your doctor.
  • If it becomes necessary to cancel this appointment, please call the office to let us know as soon as possible.

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Pre-register here

Emergencies

After 5:00 p.m. and throughout the weekend, all calls are taken by our answering service. A physician from this office is always available to handle emergency calls after-hours. The physician may be reached by calling our answering service at 315-464-4472.

If your problem is urgent and you cannot reach your doctor or the on-call physician, you should go directly to the University Hospital Emergency Department, where one of our orthopedic physicians is on call 24 hours a day, or the Emergency Department nearest you.

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Parking

There is plenty of free parking at our new Bone and Joint Center on Fly Road and a convenient pick up/drop off area.

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Directions

Meet the Doctors

Billing and Insurance

Although we currently accept a wide range of insurance plans, we do not participate with all plans. To confirm whether or not we participate with your plan, please contact our Billing Department at 315-464-5551. Patients are responsible for obtaining required referrals from their primary care provider or insurance carrier, prior to their appointment. Please be sure to bring I.D. and all insurance cards with you to each appointment. Co-pays are due at the time of service unless other arrangements were made with our Billing Department prior to your appointment.

To assist patients without health insurance (self-pay) we offer a 30% reduction if payment in full is remitted at the time of service. If this is not feasible, we also offer financial hardship adjustments. To obtain an application, please inquire when you check-in for your appointment or contact our Billing Department at 315-464-5551.

  • Administrative Concepts
  • Aetna Managed Care
  • American Health Plan
  • American Progressive-See Today’s Option
  • Americhoice (Formerly Uhcd)
  • Anthem Health Network
  • Beechstreet Network (Medichoice)
  • Blue Choice Rochester Options
  • Blue Shield Cny/Excellus
  • Blue Shield Utica-Watertown
  • Ccn (Community Care Network)
  • Choice Care Network (Humana)
  • Cna Health Partners (Healthscope)
  • Compcare
  • Empire Bcbs Ppo (Blue Choice)
  • Empire Plan (United Healthcare)
  • Fidelis (Except Medicare Advantage)
  • Ghi/Emblem (Except Child & Family Health Plus)
  • Healthnow Network (Except Health Ny)
  • Humana Network
  • Indian Contract Health Services
  • Magnacare Network
  • Martin’s Point
  • Medicaid (New York Only)
  • Medicare
  • Meritain Health
  • Metracomp
  • North American Health Plans
  • Oneida Indian Nation
  • Onondaga Indian Nation
  • Pomco
  • Rmsco
  • Today’s Option Program
  • Total Care
  • Touchstone Advantage
  • Tricare For Life
  • Tricare/Healthnet
  • United Healthcare (Except Medicare Products)
  • Univera Senior Choice
  • Workers Compensation

If you have any questions about your fee or your ability to pay, please contact our billing Department at 315-464-5551. For your convenience, we accept payment by cash, check or credit card. If your insurance carrier is not listed above, you may contact our Billing Department for updated information regarding the plans we participate with.

Note: Fees for x-rays, physical therapy, and laboratory services are billed separately by those respective offices.

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Shoulder & Elbow, Sports Medicine

Matthew Scuderi, MD
Shoulder & Elbow, Sports Medicine